Privacy Policy

Privacy Policy

Last updated: 30 July 2026

epiGuider respects your privacy. This notice explains the information handled through the Version 1.0 website, why it is used, and the choices available to you.

1. Who we are

epiGuider is a public-health epidemiology, analytics, training and data-systems platform. The official website is epiguider.org.

2. Information we collect

When you contact epiGuider, we may receive the information you choose to provide, including your name, email address, telephone number, country, enquiry topic, organisation and message.

The website and hosting environment may also process basic technical information needed to operate and protect the service, such as IP address, browser and device information, pages requested, timestamps and security logs.

Version 1.0 does not process online payments or paid-course enrolments. Payment and learning-account practices will be documented before those services are activated.

3. How we use information

  • Respond to enquiries and consultation requests.
  • Provide requested information about services, training or resources.
  • Operate, secure, troubleshoot and improve the website.
  • Meet applicable legal, regulatory or safeguarding obligations.

4. Sharing and service providers

epiGuider does not sell personal information. Limited information may be processed by service providers that support website hosting, security, forms and email delivery. Information may also be disclosed where required by law or necessary to protect users, epiGuider or the public.

5. Cookies and external services

The website may use essential cookies and similar technology required for security and core operation. Non-essential analytics or marketing technology will not be intentionally activated without appropriate disclosure and consent where required.

Links to external services—including journal publishers, the MSF Science Portal, YouTube and social platforms—are governed by those services’ own privacy notices.

6. Retention and security

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including follow-up, security and legal obligations. Reasonable administrative and technical measures are used to protect information, but no internet service can guarantee absolute security.

7. Your choices

Subject to applicable law, you may ask to access, correct or delete personal information provided to epiGuider, or withdraw consent for future contact. A request may be submitted through the Contact page.

8. Contact

For privacy questions or requests, use the epiGuider Contact page or call Cameroon +237 677 045 536 or Côte d’Ivoire +225 05 64 26 69 16.

This notice may be updated when new services, integrations or legal requirements apply. The revision date above will change whenever material updates are made.