Terms of Use
These Terms of Use explain the conditions for using the epiGuider website, including our pages, resources, learning content, contact forms, and other online services.
By using this website, you agree to use it responsibly and in accordance with these terms.
This page is provided as a professional placeholder for launch preparation and should be reviewed by a qualified legal professional before final publication.
Last updated: June 2026
1. About epiGuider
epiGuider is a public health, epidemiology, data, research, and capacity-strengthening platform. The website provides information about our services, learning opportunities, resources, articles, and ways to contact or engage with us.
Our website address is:
For questions about these Terms of Use, you can contact us at:
2. Acceptance of these terms
By accessing or using the epiGuider website, you agree to these Terms of Use.
If you do not agree with these terms, you should not use the website.
These terms apply to all visitors, users, learners, clients, partners, and others who access or use the website.
3. Use of the website
You agree to use the epiGuider website only for lawful, appropriate, and responsible purposes.
You should not use the website to:
- Violate any applicable law or regulation
- Interfere with the operation or security of the website
- Attempt to gain unauthorised access to website systems, accounts, or data
- Submit false, misleading, harmful, or abusive information
- Upload or transmit malware, spam, or harmful code
- Copy, misuse, or redistribute content in a way that violates these terms
- Use the website in a way that could damage epiGuider, its users, partners, or service providers
We may restrict access to the website or specific features if we believe there has been misuse, unauthorised activity, or a breach of these terms.
4. Website content
The content on the epiGuider website is provided for general informational, educational, technical, and professional development purposes.
Website content may include:
- Service descriptions
- Course descriptions
- Public health and epidemiology resources
- Articles and insights
- Training materials
- Downloadable tools
- Guides, templates, and technical notes
- Contact and support information
We aim to provide clear and useful content, but we do not guarantee that all information will always be complete, current, or free from error.
5. No professional or medical advice
The information provided on the epiGuider website is for general educational and professional support purposes only.
It should not be used as a substitute for professional medical advice, legal advice, public health authority guidance, organisational policy, or context-specific technical supervision.
Users are responsible for applying any information, tools, templates, or resources in line with their own professional judgement, organisational requirements, local regulations, and applicable ethical standards.
6. Accounts and learning access
Some parts of the epiGuider website may require users to create an account or log in to access specific content, courses, learning materials, certificates, or user features.
If you create an account, you are responsible for:
- Providing accurate information
- Keeping your login details confidential
- Using your account responsibly
- Informing us if you suspect unauthorised access
- Ensuring that your use of the account complies with these Terms of Use
You should not share your account login details with other people unless this is clearly allowed for a specific service or learning activity.
We may suspend or restrict account access if we believe an account has been misused, compromised, or used in breach of these terms.
7. Courses and digital learning
epiGuider may provide online courses, training materials, recorded sessions, quizzes, assignments, certificates, and other learning-related content.
Course access may be free, paid, restricted, or time-limited depending on the specific course or learning offer.
Users are responsible for reviewing course descriptions, requirements, access conditions, and completion criteria before enrolling.
We may update, improve, reorganise, or remove course content when needed to maintain quality, accuracy, relevance, or platform functionality.
Completion of a course does not automatically represent professional certification, official accreditation, employment qualification, or institutional endorsement unless this is clearly stated for that specific course.
8. Payments, refunds, and access
If paid courses, services, resources, or digital products are offered through the website, prices, payment methods, access conditions, and refund rules will be explained at the point of purchase or registration where applicable.
Payment processing may be handled by third-party payment providers.
Users are responsible for providing accurate billing, payment, and contact information.
Refund conditions are explained separately in our Refund Policy.
Access to paid content may be restricted, delayed, suspended, or removed if payment is incomplete, reversed, disputed, or suspected to be fraudulent.
9. Intellectual property
Unless otherwise stated, the content on the epiGuider website belongs to epiGuider or is used with permission.
This may include:
- Text
- Images
- Graphics
- Logos
- Page layouts
- Training materials
- Course content
- Downloadable tools
- Templates
- Guides
- Videos
- Documents
- Other website resources
You may view and use website content for personal learning, professional development, internal organisational use, or other permitted purposes.
You should not copy, reproduce, modify, sell, publish, redistribute, or use epiGuider content for commercial purposes without prior written permission, unless the content clearly states that such use is allowed.
10. Downloadable resources and templates
epiGuider may provide downloadable tools, templates, guides, calculators, datasets, forms, checklists, and other resources.
These resources are provided to support public health, epidemiology, data, research, and learning activities.
Users are responsible for reviewing and adapting any downloadable resource before using it in a specific country, project, organisation, emergency response, research activity, or operational context.
Downloadable resources may require local adaptation, technical validation, ethical review, supervisory approval, or legal review before use.
epiGuider is not responsible for decisions, actions, errors, omissions, or outcomes resulting from inappropriate, incomplete, or unvalidated use of downloadable resources.
11. External links and third-party services
The epiGuider website may include links to external websites, platforms, tools, videos, documents, payment providers, social media pages, or other third-party services.
These links are provided for convenience, reference, learning, communication, or service delivery.
epiGuider does not control third-party websites or services and is not responsible for their content, privacy practices, terms, accuracy, availability, or security.
Users should review the terms and privacy policies of third-party services before using them or sharing personal information.
12. User-submitted information
Users may submit information through contact forms, course registrations, support requests, feedback forms, comments, surveys, or other website features.
By submitting information through the website, you confirm that the information is accurate to the best of your knowledge and that you have the right to share it.
You should not submit unlawful, harmful, abusive, false, confidential, or sensitive information unless there is a clear and appropriate reason to do so through an authorised channel.
epiGuider may use submitted information to respond to enquiries, manage services, provide learning access, improve the website, or support legitimate operational needs, as described in our Privacy Policy.
13. Privacy and cookies
Use of the epiGuider website is also subject to our Privacy Policy and Cookie Policy.
These policies explain how information may be collected, used, stored, and protected when you use the website.
Users are encouraged to review these pages before submitting personal information or using interactive website features.
14. Availability of the website
We aim to keep the epiGuider website accessible, reliable, and functional.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, secure, or compatible with every device, browser, or system.
Website access may be affected by maintenance, updates, technical problems, hosting issues, security incidents, plugin changes, internet disruptions, or circumstances beyond our control.
We may update, suspend, restrict, or discontinue parts of the website when needed.
15. Limitation of responsibility
epiGuider provides website content, courses, resources, and tools in good faith for informational, educational, technical, and professional support purposes.
To the extent permitted by applicable law, epiGuider is not responsible for loss, damage, error, omission, delay, decision, action, or outcome resulting from:
- Use of the website
- Inability to access the website
- Use or misuse of website content
- Use or adaptation of downloadable resources
- Reliance on general information without appropriate contextual review
- Third-party websites, services, or platforms
- Technical problems, interruptions, or security incidents beyond reasonable control
Users remain responsible for applying professional judgement, organisational procedures, local requirements, ethical standards, and appropriate technical validation when using epiGuider content or resources.
16. Changes to these Terms of Use
epiGuider may update these Terms of Use from time to time to reflect changes in website functionality, services, courses, resources, legal requirements, or operational practices.
When updates are made, the “Last updated” date will be revised.
Continued use of the website after changes are made means that you accept the updated Terms of Use.
Users are encouraged to review this page periodically.
17. Contact us
For questions about these Terms of Use, please contact:
epiGuider
Email: [email protected]
Website: https://epiguider.org